Refund Policy
Unfortunately we cannot accept returns of prescription products for reuse or resale, and all sales are final. However, if you feel we have made an error in the filling of your prescription, please contact us at help@tryshayk.com
SHAYK
SHVIKH Limited
tryshayk.com
help@tryshayk.com
4944 W Northgate Dr Irving, TX 75062
Have questions?
Frequently asked questions
Find answers to common questions about our medication subscriptions and medical review process.
What is shaykRx?
Shayk is a fully online healthcare platform that connects patients across the U.S. with licensed medical providers and trusted, U.S.-based pharmacies—bringing personalized prescription care directly to your home. Our platform is built around individualized treatment plans, where providers tailor care based on your health history, prior experience with treatment, goals, and how your body responds over time. Whether your focus is metabolic health and weight management, energy and healthy aging, or recovery, sleep, and body composition, our approach is designed to adapt to you rather than forcing you into one-size-fits-all protocols.
Our mission is best captured by our slogan: “Healthcare, personalized.” At Shayk, we focus on delivering real, clinician-guided care that’s accessible, modern, and built for long-term results. From medical intake to provider evaluation to pharmacy fulfillment and ongoing support, we simplify the healthcare experience—so your care can evolve with you over time.
How does shaykRx work?
Here’s how we support your healthcare journey:
Medical Intake:
Complete your free medical intake form by answering questions about your health history, prior experience with treatments, lifestyle, and goals—100% online. This information helps your provider understand your unique profile and what type of care may be most appropriate for you, without the need to visit a physical clinic.
Provider Evaluation:
A licensed healthcare provider reviews your intake, considers your medical history, preferences, and any past response to treatment, and determines whether the selected medication or care pathway is appropriate for you. Your provider may tailor dosing or treatment approach based on your individual needs and answer any questions you have—all at no additional cost.
Prescription Delivered:
If deemed appropriate, your provider prescribes a personalized treatment plan and your medication is prepared by a U.S.-licensed pharmacy and delivered discreetly to your doorstep. The cost of medication and shipping is included in your single monthly price.
Ongoing Support:
ShaykRx provides ongoing, clinician-guided support and follow-up consultations to monitor your progress, address concerns, and make adjustments to your treatment plan over time as needed. Everything is managed online through your secure patient portal, available 24/7—so your care can evolve with you.
What’s all included in any monthly prescription price?
All monthly prescription prices cover the cost of doctor's visits, prescription medications, and free shipping. There are no hidden or additional fees. Prescription medications are provided only after consultation with a healthcare provider to ensure they are appropriate for you. ShaykRx offers a comprehensive package that includes ongoing support and regular check-ins to optimize your treatment.
Note: Compounded medications are prepared based on specific patient needs and are not reviewed or approved by the FDA for safety or effectiveness. Prescription required. Results may vary.
Do I need insurance?
Nope! Insurance isn’t needed at shaykRx. We keep things simple with transparent pricing—your treatment, medical visit, ongoing shipments, and provider messaging all come bundled into one affordable cost.
What medications do your doctors prescribe?
Our network of partner physicians may prescribe FDA-approved and compounded medications. Other offerings may include peptide therapies and medications that support metabolism, recovery, or performance; based on clinical suitability and your health goals.
Note: Compounded medications are prepared based on specific patient needs and are not reviewed or approved by the FDA for safety or effectiveness. Prescription required. Results may vary.
Do real doctors oversee my treatment plan?
Yes. Every shaykRx treatment plan is reviewed and guided by licensed, board-certified clinicians. You’ll have access to expert care, ongoing monitoring, and the support you need to track your progress.
Does shaykRx use FDA-regulated pharmacies?
Yes. All formulations undergo third-party analytical testing to confirm potency and strength as labeled. Our pharmacies operate under strict regulatory guidelines. 503A pharmacies are licensed by state boards of pharmacy, while 503B pharmacies are registered and overseen by the FDA. Both types of pharmacies are subject to FDA regulations, ensuring compliance with industry standards for safety and quality.
What happens if my prescription isn’t approved?
If you are not prescribed the desired medication from our team of medical providers, you will be notified and receive a full refund for all cost incurred. This includes a cancellation of any subscriptions or price you selected.
What is shaykRx’s “Same price at every dose” guarantee?
Unlike other companies that may increase fees as your dose increases, we offer consistent pricing for every dose and medication. We are committed to democratizing healthcare, making it affordable for everyone.
Please note: same dose pricing may not apply during promotional periods or discounts.
